Powerscourt Garden Pavillion are recruiting an Assistant Manager in the Garden Pavilion
An opportunity arises with Powerscourt Garden Pavillion Centre in Wicklow for an Assistant Manager in the Garden Pavilion.
Key Role: To assist the manager in managing the Garden Pavilion so that all its objectives are met.
Essential:
- The ideal candidate must be a qualified horticulturist with at least 5 years’ experience working in a busy garden centre environment
- The candidate should be customer service focused, have an outgoing personality with a passion for both plants and people
- The position requires you to be sales driven, self-motivated, ambitious, and commercially creative
- You must also have a keen eye, paying attention to detail and style
Responsibilities:
- Assist the manager in the achievement of sales and profit targets
- Managing, motivating and developing the staff team
- Ensuring high standards are maintained throughout the premises, product range and staff.
Assist the Manager in the following duties:
Finance:
Attaining all financial targets, in particular sales, gross margin, shrinkage, stock turn, staff costs, other operating costs, customer numbers, average customer spend and operating profit.
People:
- Motivate, manage and lead the staff team
- Create and develop a staff structure
- Ensure budgeted employment costs for the centre are met
- Carry out staff recruitment
- Be responsible for the appointment and induction of staff
- Ensure that the holiday procedure is adopted and adhered to
- Ensure accurate recording of staff’s weekly hours
- Ensure pay, time off in lieu and other work changes are recorded accurately
- Assess the training needs of your team and provide hands-on effective training on an on-going basis with all staff
- Ensure the Centre is adequately staffed on a daily basis through the setting up of a comprehensive staff roster programme
- Ensure all the staff present themselves in a professional manner and with the correct uniform
- Ensure that weekly and daily work planning schedules are created and actioned
- Ensure staff are continually assessed on their performance of their daily duties and provide ongoing feedback
- Be responsible for efficient and effective communication within the business
- Ensure all staff are answering and using the telephone system to a high standard
- Ensure feedback is received from the staff
- Communicate with the Manager of the Garden Pavilion on a regular, formal basis
Daily Site Operation:
- Ensure the centre is open and ready for sales at the start of each day
- Achieve a sharp, neat, professional shop floor image with the aim of pursuing high standards of cleanliness and house-keeping at all times
- Be responsible for the security of the site and to resolve any security problems immediately
- Be responsible for the Health and Safety management of the site
- Ensure at all times that stock on the shop floor is clean and presentable
- Ensure all live material in the retail area is maintained in a top quality condition
- Take action on any stock that does not meet the above requirement
Product:
- Provide input into the overall buying strategy
- Be involved in product selection if needed
- Be responsible for overseeing all day-to-day ordering
- Ensure that all bought promotions are carried out as intended
- Keep abreast of trends and styles
- Ensure that product prices are in line with budgeted gross margin figures
- Be responsible for ensuring that maximum margins are achieved at all times
- Ensure that product prices are changed when price increases come through from suppliers
- Ensure that all deliveries are booked in and checked off against delivery notes
- Ensure that all stock is entered onto the EPOS system
- Ensure that the EPOS system is used to understand sales, create promotion plans, monitor slow moving and low margin products lines
- Ensure that all invoices received are checked against delivery notes
- Be responsible for ensuring that all credit note requests are carried out, resulting in credit received
Merchandising, display and layout:
- Ensure that all stock is displayed in a neat and tidy fashion
- Ensure that all promotional display areas are fully stocked and signed at all times
- Keep abreast of style and trends and to implement these into the display and merchandising
- Be responsible for the overall layout of the retail areas
- Ensure that customer flow route is maintained around the retail area
- Ensure that the layout does not pose a health and safety hazard to customers or staff
Marketing
- Provide input into marketing strategies
- Liaise with the Marketing Manager with regard to advertising and promotion programmes and PR
- Provide marketing collateral and social media/website content to the Marketing Manager
- Ensure that the website is kept up to date
- Ensure that social media channels are used regularly
- Organise promotional activities such as talks and kids workshops
- Ensure the team understands the needs and lifestyle of the target market
Health and Safety:
- Ensure that a health and safety policy is adopted and adhered to.
- Ensure that all health and safety checks are carried out and records maintained
Maintenance:
- Ensure that regular maintenance of the building is undertaken
- Carry out regular checks of the building and fixtures and take action to maintain standards
Changes to this job description can be made by mutual consent
Go to HorticultureJobs to apply to this job.
Applications must be sent before the close of business on 28/2/19.
