Privacy Policy

Updated 24th of May 2018 to reflect and incorporate EU’s new General Data Protection Regulation (GDPR). We will continually be proactive to any concerns users may have about any type of date we collect and therefore will continue to add updates here as we improve our data and GDPR compliance.

In a nutshell: we believe in the spirit of GDPR and the protection of your privacy as a business or consumer.

We won’t ever pass your details on to a third party without your consent.
You can ask to see any information we may have stored about you.
You can opt-out and delete accounts yourself or ask us to do so at any time.

GDPR is just a starting point for best practice. Please feel free to contact to suggest other changes that would make using any of websites a more secure and user-friendly experience.

Who we are

Horticulture Connected Ltd (formerly HortiTrends) is a registered Irish Company – Reg: 594541. We publish in print and online trade/consumer news and run competitions for the horticulture/garden sectors. We also advertise jobs for the trade sectors of ornamental & amenity horticulture.

We are located at: Horticulture Connected Ltd –
Fumbally Exchange
Argus House, Malpas St, Blackpitts, Dublin 8, D08 Y273

Our websites include the following:

Our print publications include:

Horticulture Connected
GardenGuide

You may have reached this privacy policy via any of our websites or via QR codes for our print publications as Horticulture Connected Ltd is the legal entity responsible for the collection and safekeeping of any data supplied by you and stored by us.

All of our Service Providers are listed below and have been selected due to being fully GDPR compliant. Click on the links of each one to see how they comply with GDPR.

For payments, we use Woocommerce and Stripe
For invoicing we use zero
For project management we use Trello
For sales we use Copper
For email, documents & spreadsheets we use Google Workspace
For websites we use WordPress
For website servers we use Cloudaccess
For photo storage, we use Dropbox & GSuite Photos
For downloaded files we use GSuite & Dropbox
For production and printing of magazines we use Azure Communications
For sending our e-newsletters we use SendinBlue
For article and job posting promotions to social media sites like Facebook, Instagram, LinkedIn, Twitter, Buffer and Indeed
For customer service, live chat and enquiries we use Intercom
For distribution of our magazines we use An Post

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalise your experience and allow us to deliver the content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)

Who we share your data with?

For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Any registered user can also at anytime ask us to delete any backend data. An example of practical sharing of information would be if you receive a copy of our print publications then we also share our postal list with Azure Communications and An Post only. We are not a data-centric business. Also for example in our weekly e-newsletter, we do not generally have first or surnames linked to emails and only gather essential data such as email addresses to send you out relevant information for your business and professional career. We have never shared or sold any of YOUR information to any other 3rd party.

What rights you have over your data?

It’s your data from the start and it is your right to ask us to remove any or all that we may have. If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. More importantly, you can also request that we erase any personal data we hold about you within a 30-day deadline. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Again if you have concerns about please get in touch at any of the contact points given below.

What personal information do we collect from the people that visit our blog, or website?

When ordering, registering on our site, entering a competition or registering for an event etc, you may be asked to enter your name, email address, mailing address, phone number or other details to help us with your to interact and deliver the requested service.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, enter a competition, fill out a form, apply for a job, sign up for future job alerts or use our live chat service to enter information that will help us to serve you best.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website. Images used by Horticulture Connected are either obtained directly from the owner or taken by our own photographers at events we exhibit or visit.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. If you are diverted to another website from ours please be careful that you are aware of their data policies.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider Stripe and are not stored or processed on our servers.

Do we use ‘cookies’?
We do not use cookies for tracking purposes.

You can have your computer warn you each time a cookie is being sent, or you can turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies in order to best protect yourself.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser Add-on.

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

You can change your personal information by:

Calling or emailing us on the contacts section below
Logging in to your account

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

It’s important to note that we do not allow third-party behavioural tracking

Contacting Us

If there are any questions regarding this privacy policy, you may contact any of our team members at the link below. https://horticultureconnected.ie/contact

Online Communications – If you would rather not receive any future trade/consumer e-newsletters, competitions, new job alerts and events updates via email please email accounts@horticulture.ie

Print Communications – If you currently receive a print copy of Horticulture Connected and do not wish to continue receiving Ireland’s horticulture trade magazine, please call Geraldine on +353 (0)89 477 0492 or email her at subscriptions@horticulture.ie. We also invite you to contact her if you would like to receive a complimentary print or digital copy of Horticulture Connected.

If you have any questions specific to the above please email us at the following tanya@horticulture.ie.

Publisher: Horticulture Connected Ltd – marketing@horticulture.ie

Tanya Gilsenan – Data Compliance Officer: tanya@horticulture.ie